Relationships – between supervisors and direct reports, employees and customers, internal stakeholders and external stakeholders – are key. By assessing what each talent is capable of and needs to work on, managers gain a better insight on how to expend their resources and time to make their organization better.

The right developmental solutions are underpinned by a comprehensive talent competency model. These competencies drive expectations and directions for development at different levels throughout the organization, ensuring smooth succession process and recruitment efforts.